Payment Policy

Last updated: 1/1/26

This Payment Policy explains how payments are processed on kerarose.com. By placing an order, you agree to the terms below.

Accepted Payment Methods

We accept major credit and debit cards and other payment methods made available at checkout through Shopify Payments and approved third-party payment providers.

All transactions are processed securely. Kerarose does not store or have access to your full payment details.

Payment Authorization

By submitting payment information at checkout, you authorize Kerarose to charge your selected payment method for the total amount displayed, including product costs, applicable taxes, and shipping fees.

Orders will not be processed until payment has been successfully authorized.

Pricing & Currency

All prices are listed in U.S. dollars (USD) unless otherwise stated. Pricing and availability are subject to change at any time but will not affect confirmed orders.

Failed or Declined Payments

If a payment is declined or fails, your order may be delayed or canceled. Kerarose is not responsible for delays caused by payment authorization issues.

Chargebacks & Disputes

If you believe a charge is incorrect or unauthorized, please contact us before initiating a chargeback. Unauthorized or abusive chargebacks may result in account restrictions or refusal of future service.

Refunds

Refund eligibility and processing are governed by our Refund & Return Policy.

Contact

For payment-related questions, contact us at support@kerarose.com.

Privacy Policy

Last updated: {{DATE}}

Kerarose values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your data when you visit or make a purchase from kerarose.com.

Information We Collect

When you visit our site or place an order, we may collect the following information:

  • Name, email address, shipping and billing address

  • Payment information (processed securely by third-party providers)

  • Order history and customer service communications

  • Device, browser, and usage data collected through cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and support requests

  • Improve our website, products, and customer experience

  • Comply with legal and regulatory obligations

Sharing Your Information

We do not sell or rent your personal information.

Your data may be shared with trusted third parties only as necessary to operate our business, including:

  • Payment processors

  • Shipping and fulfillment providers

  • Website analytics and advertising platforms

All third parties are required to protect your information.

Cookies & Tracking Technologies

We use cookies and similar technologies to improve site functionality, analyze performance, and support advertising efforts. You may adjust cookie settings through your browser preferences.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the information below.

Policy Updates

We may update this Privacy Policy from time to time. Changes take effect immediately upon posting on this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Kerarose
Email: support@kerarose.com
Website: https://www.kerarose.com